Every resident is unique; consequently they each have a bespoke care plan which is regularly reviewed to ensure their lives are as comfortable, fulfilled and enjoyable as possible.
Our care staff get to know each resident and welcome the active involvement of friends and relatives in the lives and care of their loved ones.
All our staff are experts when it comes to delivering care and supporting both residents and their families with kindness and compassion. We ensure everyone is treated with the utmost dignity and respect whilst promoting independence.
Staff have the very latest training, with all new staff completing the Care Certificate to ensure they meet our high standards of care. Many of our staff have completed QCFs or NVQs in diplomas in care. Specialist training in certain fields such as safeguarding, nutrition and hydration, end of life and infection control ensure we have Champions in different fields of expertise who can promote excellent standards and develop staff.
Residents often find their health and well-being greatly improves when they no longer have to worry about the challenges of living independently.
Health and care is effectively managed by our team, with visiting health professionals by appointment for medication and health reviews.
“The care staff are delightful, engaged and cheerful”
- Family member